What can I do to resolve the IMAP error 0x800CCC0E in Outlook when using Gmail, while POP3 works fine?

Answered on : 2024-01-23

Sources

How to Resolve IMAP error 0x800CCC0E in Outlook?

stellarinfo.co.in

Outlook Error Code 0x800CCC0E, cannot connect to IMAP ...

support.google.com

How to resolve IMAP error – 0X800CCC0E?

nucleustechnologies.com

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Answer

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The IMAP error 0x800CCC0E in Outlook when using Gmail can be resolved by following these steps:

1. Turn on SMTP authentication in your Outlook settings. This error often occurs when Outlook is unable to authenticate the outgoing server (SMTP) [1].

2. Ensure that the connection encryption type specified in your Outlook settings matches the requirements of your Gmail account. If it doesn't match, you may encounter this error [2].

3. Check your email account settings in Outlook by going to "Outlook > File > Account Settings > Account Settings" [3].

4. If you are using an earlier version of Outlook and have enabled 2-Step Verification for your Gmail account, you might need to create an App Password to resolve the issue [10].

5. Make sure your internet connection is stable, as connectivity issues can also trigger this error [7].

By following these steps, you should be able to resolve the IMAP error 0x800CCC0E in Outlook when using Gmail, while POP3 continues to work correctly.