Why are deliveries from Shopee shops slower than usual?
回答於 : 2024-07-12
參考資料
答案
Deliveries from Shopee shops are currently slower than usual due to several reasons:
1. **Prolonged Delivery Delays**: There have been widespread reports of prolonged delivery delays and missing parcels. This has led to significant customer frustration, as noted in various news updates[2].
2. **System and Logistics Issues**: Shopee and its logistics partners seem to be encountering system issues, which could be contributing to the delays in processing and shipping orders[3].
3. **Revised Shipping Policies**: Changes in shipping policies and requirements, such as the revised Days to Ship (DTS) from June 17, 2024, and new Next Day Delivery requirements effective from July 8, 2024, might be causing temporary disruptions as sellers and logistics providers adjust to the new rules[3][7].
4. **Comparison with Competitors**: Customers have noted that competing platforms like Lazada tend to deliver faster, especially for orders shipped from China. This comparison could be highlighting the inefficiencies in Shopee's current logistics operations[1].
5. **Customer Reports**: There have been numerous customer reports and complaints on social media regarding delivery delays, further corroborating the issue[10].
6. **Action by Authorities**: There have been calls for action from regulatory bodies like the Department of Trade and Industry (DTI) to address these persistent delivery issues[5].
### Summary
The combination of system and logistics issues, recent changes in shipping policies, and customer complaints are contributing to the slower-than-usual delivery times for Shopee orders. Shopee is likely working on resolving these issues, but in the meantime, customers may continue to experience delays.
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