Why is my phone ringing but the screen is not displaying the caller's information (line incoming call with sound but no display)?

回答於 : 2024-07-12

參考資料

No Caller ID when phone rings! : r/GooglePixel - Reddit

reddit.com

Incoming Calls Not Showing On My Android Screen But ...

9meters.com

8 Ways to Fix Incoming Call Screen Not Showing on Android

gadgetstouse.com

查看更多 7

答案

完善答案

If your phone is ringing but not displaying the caller's information, several factors could be causing this issue. Here are some common solutions to troubleshoot and fix the problem:

### 1. Restart Your Phone

- **Restarting**: A simple restart of your phone can clear out any temporary software glitches that may be causing the issue[2].

### 2. Check Do Not Disturb (DND) Mode

- **DND Mode**: Ensure that Do Not Disturb mode is not enabled as this can silence notifications and calls:

- Swipe down from the top to access the Quick Settings panel.

- Look for the Do Not Disturb icon and disable it if it's active[2].

### 3. Verify App Permissions

- **Permissions**: Your phone app needs the correct permissions to display incoming calls:

- Go to **Settings** > **Apps & notifications** > **Phone** > **Permissions**.

- Ensure the “Phone” permission is enabled[2][7].

### 4. Clear App Cache

- **Cache Clearing**: Sometimes temporary glitches in the app cache can cause issues:

- Go to **Settings** > **Apps & notifications** > **Phone** > **Storage** > **Clear Cache**[2].

### 5. Notification Settings

- **Adjust Notifications**:

- For Android 9.0 Pie: Go to **App Info** > **Notifications** > **Incoming Calls** > **Behavior** > Set to "Make sound and pop up"[7].

- For Android 10: Go to **App Info** of the Dialer app > **Notifications** > **Incoming calls** and set to "Important and urgent"[7].

### 6. Disable Bluetooth

- **Bluetooth**: If your phone is connected to a Bluetooth device, it might be taking over call notifications:

- Turn off Bluetooth and check if the issue persists[2].

### 7. Specific Phone Settings

- **Xiaomi Phones**: Use the notification drawer to find and tap on the call notification[3].

- **Samsung Phones**: Check the dialer app settings and ensure notifications are properly configured[3].

### 8. Check Caller ID Settings

- **Caller ID Settings**: Confirm that Caller ID is enabled from your phone’s settings or contact your carrier if the feature is managed by them[8].

By systematically working through these steps, you should be able to diagnose and resolve the issue with incoming calls not displaying on your phone screen.