回答於 : 2024-07-12
For Star Bank customers, here are some key services you can access through the credit card customer service hotline at the 0800 number:
- **Reporting Lost or Stolen Cards:** If your credit card has been lost or stolen, you can immediately report this by calling the customer service hotline to prevent unauthorized transactions[1].
- **Suspicious Transactions:** You can report any suspicious credit card transactions directly to the hotline[1].
- **Phishing or Email Scams:** If you suspect any phishing attempts or email scams targeting your credit card information, you can report these incidents via the hotline[1].
- **Card Activation and PIN Changes:** For activating a new credit card or changing your PIN, you can contact the customer service hotline for assistance[3].
The specific toll-free number for reporting lost or stolen credit cards or suspicious transactions is **1-800-558-3424**[1]. However, if you are outside the continental United States (OCONUS), different toll-free numbers are available depending on your location[2].
For example:
- **Germany:** 0800-812-4690
- **United Kingdom:** 0800-96-1843
- **Spain:** 900-971-394
If you're in any of these regions, you can use the corresponding local number to access customer service for your Star Bank credit card needs.